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Troubleshooting - Enshrouded Wiki

Enshrouded: Advanced Troubleshooting

Even the Flameborn encounter technical issues. Whether it's the notorious "Game creation failed" or invisible servers, here is how to fix the most common 2025 bugs.

Important: Enshrouded requires three ports: 15636 (game), 15637 (query), AND 27015 (Steam). Many connection issues occur because port 27015 is blocked or used by another game server.

1. "Game Creation Failed"

Error 5 usually means the server ran out of RAM, the save file is corrupted, or reservedSlots is set to 0.

2. Invisible in Browser

The in-game browser caches results and is slow. Use Steam Favorites with query port 15637 for reliable connections.

3. Input Lag / High Latency

Post-update (Nov 2024), even LAN connections route through Steam, adding 150-500ms latency. This is a known issue.

Fixing Specific Issues

Server Not Showing Up

  • The Favorite Fix: Open Steam → View → Game Servers → Favorites → Add Server. Enter IP:15637 (query port). Join from here.
  • Check Port 27015: Enshrouded uses Steam's port 27015. If running Ark, Palworld, or other servers on the same machine, there's a conflict.
  • Browser Filters: In-game, ensure "Show Full" and "Show Password Protected" are checked.
  • Run as Administrator: Run enshrouded_server.exe directly from the install folder as Administrator instead of via Steam.
  • Port Forward Separately: Don't combine ports in one rule. Create separate rules for 15636 and 15637 (both internal/external).
  • Wait 5-15 Minutes: New servers take time to appear in the public list. Use Steam Favorites to connect immediately.

"Game Creation Failed" (Error 5)

  1. Check reservedSlots: In enshrouded_server.json, ensure reservedSlots is greater than 0. A value of 0 prevents connections.
  2. Check server log: Look in enshrouded_server.log for specific errors.
  3. If "Disk Full": Free up disk space (minimum 10GB recommended).
  4. If stuck on "Loading Save": Your save might be corrupted.
    • Go to ./savegame/
    • Rename 3ad... (current save) to 3ad...old
    • Rename a backup file 3ad..._backup to the original name to rollback
  5. Verify RAM: Enshrouded servers need 6-8GB RAM minimum. Check requirements.

"Your Version Is Too Old"

Enshrouded updates frequently. Dedicated Servers do not "auto-update" instantly unless your host has a script for it.

  • **Solution:** Restart your server. On Supercraft, a restart triggers the SteamCMD update process. Update your client via Steam downloads.

Reducing Lag & Rubberbanding

If players are rubber-banding or experiencing high latency:

  1. Understand the Latency Issue: Since November 2024, even LAN connections route through Steam servers, adding 150-500ms latency. This is a known issue with no current fix.
  2. Group Players Together: If 16 players are in 16 different biomes, the server loads 16x the data. Grouping helps performance.
  3. Schedule Restarts: Enshrouded has memory leaks. Restart every 8-12 hours.
  4. Reduce Slot Count: Lower slotCount in config if server shows "Overloaded" even at low usage.
  5. Check Hardware: The server software is poorly optimized post-November 2024 update. Even powerful hardware shows overload warnings.

Linux Server Warning

Important: Enshrouded does not officially support Linux dedicated servers. While Wine/Proton can make it work, many users report massive issues. If experiencing problems on Linux VMs or cloud hosting, consider switching to native Windows hosting.

Firewall Configuration

# Windows Firewall - UDP
netsh advfirewall firewall add rule name="Enshrouded UDP" dir=in action=allow protocol=UDP localport=15636,15637

# Windows Firewall - TCP
netsh advfirewall firewall add rule name="Enshrouded TCP" dir=in action=allow protocol=TCP localport=15636,15637

# Don't forget Steam port if not already open
netsh advfirewall firewall add rule name="Steam Query" dir=in action=allow protocol=UDP localport=27015

Stable flames. Host your Enshrouded server with Supercraft and rely on our 24/7 support team to decipher logs and get you back in the game.

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